Shipping Policy

What countries do you ship to?

US: 
We cannot deliver to the following areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific

Products from our US warehouse are free shipping. (3-5 business days)

Others will be shipped from China and cost by weight.

Hanzo keyboards that shipped from US warehouse(free shipping) contain one top case each.

Hanzo keyboards that shipped from China warehouse contain two top cases each.

Thank you for your understanding.

Other Countries:

Available countries can be chosen when checkout. (Updating)

All products are shipped from China and cost by weight. (2-7 business days)

Click to see the shipping fee of available countries.

Shipping rates will show when you click 'Checkout' on the cart page.

Warehouse 

US: Hanzo 65% Keyboards (One top case version)

China: Hanzo 65% Keyboards(Two top cases version), Saizo 80% Keyboards, Keycaps Sets, Desk Mat

How long does delivery take?

US To US: 3-5 business days.

China To Other Countries: 2-7 business days.

Payment Method

Paypal and Credit Card

How will my delivery be shipped?

US Warehouse:

To US: Amazon functions as our logistics partner to ship out Shurikey Gear products. They will choose the carrier that they think works best for our customers.
China Warehouse:

To all countries: FedEx. It will choose the carrier that it thinks works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different warehouses and different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@shurikeygear.com.